Refund policy
At Homebliss Store, we strive to ensure your satisfaction with every purchase. If you’re not completely satisfied, we’re here to help.
Eligibility for Returns
-
Return Period:
Items can be returned within 30 days of delivery. -
Condition of Items:
- The item must be unused, in its original packaging, and in the same condition as received.
- Tags, labels, and any included accessories must be intact.
-
Non-Returnable Items:
- Sale or clearance items.
- Gift cards or digital products.
- Personal hygiene items or items marked as "Final Sale."
Return Process
-
Submit a Request:
- Contact us at support@trendifystore.com or visit our Returns Center on the website.
- Include your order number, item details, and reason for the return.
-
Receive Approval:
- Once your return is approved, you’ll receive a shipping label and instructions.
-
Ship the Item:
- Send the item back within 7 days of receiving the shipping label.
Refunds
-
Eligibility:
- Once the returned item is received and inspected, we’ll notify you of the approval or rejection of your refund.
-
Processing Time:
- Approved refunds will be processed within 7 business days.
- Refunds will be issued to your original payment method.
-
Deductions:
- Original shipping fees are non-refundable.
- A small restocking fee may apply for certain items.
Exchanges
- Exchanges are subject to product availability.
- If the desired item is unavailable, you may choose a refund or store credit.
Damaged or Defective Items
- If you receive a damaged or defective product, notify us within 48 hours of delivery.
- We will offer a replacement or a full refund at no additional cost.